This topic contains 4 replies, has 2 voices, and was last updated by  Robbo 1 day, 18 hours ago.

  • Robbo

    ciga came out to me, i said there was no survey done prior to the installation of cavity wall insulation , my house is now wet through – they said i cannot prove that it was damp when they put the insulation in 2006. No survey was ever done to my house – in retrospect i would have known it wasnt a bright idea to put insulation into a damp house – but the installers didnt care did they. No they just pump your house full and get the money – My house is now ruined . CIGA just say , you cannot prove it . I cannot see the point of CIGA , they just say – nope you cannot prove on that date that the house was damp . So what’s the point of them existing , surely no one can prove on a certain date years ago that t heir house was damp and should never have been insulated.

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    Robbo

    ciga came out to me, i said there was no survey done prior to the installation of cavity wall insulation , my house is now wet through – they said i cannot prove that it was damp when they put the insulation in 2006. No survey was ever done to my house – in retrospect i would have known it wasnt a bright idea to put insulation into a damp house – but the installers didnt care did they. No they just pump your house full and get the money – My house is now ruined . CIGA just say , you cannot prove it . I cannot see the point of CIGA , they just say – nope you cannot prove on that date that the house was damp . So what’s the point of them existing , surely no one can prove on a certain date years ago that t heir house was damp and should never have been insulated.

    Reply
    Ken

    Don’t let me even start with CIGA. The whole process has been a complete waste of time. Initially they said there was a possibility of a claim on the warranty, but subsequently then went against this early advice as they noticed the contractor that carried out the installation went into liquidation years ago. What is the point of an overarching warranty scheme when it isn’t worth the paper it is written on. I was about to take legal advice against CIGA, but my wife stopped me. Now I am having to pay for a full cavity wall insulation removal and re-installation. Don’t waste your time with CIGA!!

    Reply
    Dragon77

    They are a waste of time. I was hopeful but they did nothing.

    Reply
    James Alcock
    Keymaster

    Has anyone had Any success with CIGA?

    A couple of years ago CIGA approached us and gave us some very interesting chat regarding the cavity wall insulation industry and how they had helped clean up the industry.

    So much so, when they bought in their new consumer champion, I got asked to interview her. Well lets just say it didn’t go well. I don’t think I have ever spoken to such a prickly person, but I thought I mustn’t judge CIGA just on her alone. What I have noticed over the last few months though is that we are getting more and more phone calls, emails and comments from people who have tried ringing CIGA and they are just getting absolutely nowhere – so we want to here from you with regards to this. Is CIGA actually doing any good at all?

    The biggest growing part of the Green Energy industry is actually cavity wall insulation removal, and I am sure CIGA are not paying for all of this, but we would love to hear from people who have had success with CIGA?

    Your comments would be greatly appreciated!

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