This topic contains 2 replies, has 2 voices, and was last updated by  Ken 2 weeks, 1 day ago.

  • Ken

    Don’t let me even start with CIGA. The whole process has been a complete waste of time. Initially they said there was a possibility of a claim on the warranty, but subsequently then went against this early advice as they noticed the contractor that carried out the installation went into liquidation years ago. What is the point of an overarching warranty scheme when it isn’t worth the paper it is written on. I was about to take legal advice against CIGA, but my wife stopped me. Now I am having to pay for a full cavity wall insulation removal and re-installation. Don’t waste your time with CIGA!!

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    Dragon77

    They are a waste of time. I was hopeful but they did nothing.

    Reply
    James Alcock
    Keymaster

    Has anyone had Any success with CIGA?

    A couple of years ago CIGA approached us and gave us some very interesting chat regarding the cavity wall insulation industry and how they had helped clean up the industry.

    So much so, when they bought in their new consumer champion, I got asked to interview her. Well lets just say it didn’t go well. I don’t think I have ever spoken to such a prickly person, but I thought I mustn’t judge CIGA just on her alone. What I have noticed over the last few months though is that we are getting more and more phone calls, emails and comments from people who have tried ringing CIGA and they are just getting absolutely nowhere – so we want to here from you with regards to this. Is CIGA actually doing any good at all?

    The biggest growing part of the Green Energy industry is actually cavity wall insulation removal, and I am sure CIGA are not paying for all of this, but we would love to hear from people who have had success with CIGA?

    Your comments would be greatly appreciated!

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