Data Protection Policy

The Green Age Ltd is committed to protecting and respecting your privacy.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the website and should leave immediately.

Our data protection policy sets out our commitment to protecting personal data and how we implement that commitment with regards to the collection and use of personal data. We are committed to the following:

  1. Personal data shall be processed fairly and lawfully.
  2. Personal data shall be obtained for one or more specified and lawful purposes and shall not be further processed in any manner incompatible with that purpose or those purposes.
  3. Personal data shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed.
  4. Personal data shall be accurate and, where necessary, kept up to date.
  5. Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
  6. Personal data shall be processed in accordance with the rights of data subjects under GDPR.
  7. Appropriate technical and organisational measures shall be taken against unauthorised and unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.
  8. Personal data shall not be transferred to a country or territory outside the European Economic Area unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.

Why do we collect your Data?

We use your data to improve our products and services; provide support; send notifications, offers, and promotions.

We use data that can identify you, called personal data, to:

We also use data that does not identify you, called non-personal data, for several non-invasive purposes, including to improve our  services and to help keep our offerings relevant to you. In particular, we may use non-personal data to build segmented marketing, generate statistical information, and to improve and administer our current and future content and services.

You can be assured that we protect the information we collect. By using our products or services, you agree to the collection, use and sharing of your data in accordance with this Privacy Policy. Unless the specifically requested or stated otherwise, all of our products and services are included under this Privacy Policy.

How do we collect your Data?

We collect data in a number of ways: most personal data we collect only when you provide it to us. We don’t keep data for any longer than is necessary. This information may include your name, address, email address, telephone number, and if you pay by credit card, your payment information.

This may happen when you:

Some personal data we collect automatically when you use our website or phone lines. This information may include some or all of the following types of information:

We collect many types of data, called non-personal data that does not personally identify you. While we cannot list out each and every type of non-personal data that we collect, we’ve tried below to give you a general understanding of what types of non-personal data we collect and examples to help you see what we mean.

We collect non-personal data to improve our products and services, including:

None of the above can be used to identify you as an individual, only to collate information that may help with user experience.

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Please note that our advertisers may also use cookies, over which we have no control.

Do we share your Data?

Sometimes, though when and how we share it depends on your instructions and whether it is personal data or non-personal data.

We may share certain personal data:

If we are legally compelled to disclose your personal data to a third party, we will use commercially reasonable efforts to notify you in advance of a disclosure unless legally prohibited. If we are involved in a merger, acquisition or asset sale, we will abide by this Privacy Policy, and any affected users will be informed if we transfer any personal data to a third party or if personal data becomes subject to a different privacy policy as a result.

What rights do you have over your data?

You have the right to ask us about the personal data we process about you, the purpose and nature of the processing, and information on who we share it with.

You have the right to request that we update, correct, or delete your personal data at any time (assuming that this does not impact the services we are providing to you). Please note that we may reject requests which risk the privacy of others or are unreasonable or repetitive. Unless you request us to delete your data, please note that we typically keep your personal data no longer than is reasonably necessary given the purposes for which the data was collected.

You have the right to opt out of the use or collection of certain data by us or by third parties, including personal data and non-personal data.

You have the right to opt-out of receiving our email newsletters, bulletins, or other information at any time by using the relevant unsubscribe process outlined in the applicable email or newsletter. Please be aware that our emails may include important or useful information, including information about the status of your orders or accounts.

You have the right to expect us to protect your personal data and keep it safe. We work hard to protect our company, our users and our customers from unauthorised access to or unauthorised alteration, disclosure or destruction of the information we hold. In particular:

For any queries on our data storing policies, or to request to opt out of us storing your data – please contact us on 02033874067.

What changes have we recently made?

We reserve the right to change this Privacy Policy at any time and will indicate the date the Privacy Policy was most recently updated. If there have been significant changes, we will highlight any such changes, and will attempt to directly alert you when possible.

The Green Age
Kingston Business Centre
Fullers Way

0208 144 0897

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